Applicants have rights under Federal Employment Laws
Family and Medical Leave Act (FMLA): http://www.dol.gov/whd/regs/compliance/posters/fmla.htm• Provide technical support to the organization’s end users in a timely and professional manner via direct interaction, remote desktop, telephone, and email.
• Install, troubleshoot, maintain, and upgrade Windows PC hardware and software.
• Create / modify employee accounts in Active Directory.
• Assign appropriate security permissions and access to software, as authorized by management-level / supervisory staff.
• Accurately document resolutions of issues in help desk ticketing system.
• Test / deploy new OS images.
• Assist IT team to ensure efficient operation of the organization’s IT environment.
• Maintain accurate inventory database for tracking all IT equipment.
• Collaborate with IT team members to assist with infrastructure upgrades and transitions.
• Manage the organization’s anti-virus end-point security software.
• Provide support with complex projects as requested by IT administrators.
Duties/Responsibilities:
Hourly rate: $13.00
Duties/Responsibilities:
Annual Salary: $29,250.00
Duties/Responsibilities:
Annual Salary: $31,200.00