Hourly rate:                $24.00 

Duties/Responsibilities:

• Administrative and public relations work in the Transportation Department.
• Assists with the development and implementation of "Ride-to-Work" policies and procedures, including responsibility for the planning, development, and implementation of a consolidated public access transportation program for persons who are disabled, older adults, and/or low-income residents residing in the counties served by the agency's transportation program.
• Notifies contracted providers of clients' no-show trips daily.
• Promotes, enhances, and facilitates "Ride-to-Work" services by communicating with area businesses, civic organizations, and other non-profit organizations.
• Determines the eligibility of clients for funding based on annual Federal and State eligibility guidelines.
• Inputs data into the appropriate database to derive necessary reports and documentation in support of program activities.
• Promoting the transportation Rides-to-Work program to targeted populations.
• Ensure the proper coordinator of transportation services with existing route schedules
• Address issues and/or concerns from clients regarding the pick-up and drop-off times.

Why Join Our Team:

Qualifications/Requirements:

• Graduation from an accredited four-year high school (A.A. Degree preferred) supplemented with additional course work in logistics and delivery of transportation services;
• Considerable experience dealing with the public, performing accounting activities and administrative functions;
• Considerable experience performing customer service-related duties (preferably for a rural transportation system).
• Strong organizational, interpersonal skills and decision-making skills; or
• Any equivalent combination of education and/or experience will be considered
• Valid TN driver license.

Full Time Benefits: 

Interested?

Visit https://ethra.e3applicants.com/ to apply and submit resumes.  Accepting resumes through 2/9/2026.  To be considered for the position, all applicants must apply at the above link.

East Tennessee Human Resource Agency, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants.  Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, sexual orientation, gender identity, or other legally protected status.

Disclaimer:  This position requires a criminal background check.  Therefore, you may be required to provide information about your criminal history in order to be considered for this position.